LEGAL INFORMATION
Last updated 29 July 2026
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Introduction
This Privacy Policy explains how we collect, use, store, and protect your Personal Information in accordance with the UK General Data Protection Regulation (“UK GDPR”) and the Data Protection Act 2018. By using our Service, you acknowledge and agree to the practices described in this policy. We act as the Data Controller for the Personal Information you provide to us.
The Personal Information We Collect. We may collect and process the following types of Personal Information:
Name
Email address
Telephone number
Postal address
We only collect the information necessary to provide and improve our Service.
Log Data
When you visit our Service, your browser may automatically send information (“Log Data”), which can include:IP address
Browser type and version
Pages visited
Date and time of visit
Time spent on each page
Diagnostic or statistical data
This information helps us maintain and improve the performance and security of our Service.
Lawful Bases for Processing
Under the UK GDPR, we must identify a lawful basis for processing your PersonalInformation. We rely on the following:Contract – to provide the Service you have requested. Legitimate Interests – to improve our Service, maintain security, and operate efficiently.
Consent – for marketing communications (only when you have actively opted in).
Legal Obligation – when we must retain or disclose information to comply with the law.
How We Use Your Personal Information We use your Personal Information to:
Provide and maintain our Service
Communicate with you
Process payments
Improve the functionality and security of our Service
Comply with legal obligations
We do not sell or share your Personal Information for unrelated commercial purposes.
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6. Service Providers (Processors)
We use trusted thirdparty companies to help deliver our Service, including:
Web hosting providers
Payment processors
Analytics or technical support services these companies act as Data Processors and may only access your Personal Information to perform tasks on our behalf. They must not use it for any other purpose and must comply with UK GDPR requirements.
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7. Data Security
We take appropriate technical and organisational measures to protect your Personal
Information. However, no method of transmission or storage is completely secure.
Personal Information is retained only for as long as necessary to provide our Service
or meet legal obligations.Marketing information is retained only with your explicit consent and can be
withdrawn at any time.
8. International Transfers
If any thirdparty service providers store or process data outside the UK, we ensure appropriate safeguards are in place, such as:
UK GDPRapproved adequacy decisions
Standard Contractual Clauses (SCCs)
Equivalent protective measures
9. Your Rights Under UK GDPR
You have the following rights regarding your Personal Information:
Right of access – to request a copy of the information we hold about you.
Right to rectification – to correct inaccurate or incomplete data.
Right to erasure – to request deletion of your data where appropriate.
Right to restrict processing – to limit how your data is used.
Right to data portability – to receive your data in a usable format.
Right to object – to object to processing based on legitimate interests or direct marketing.
Right to withdraw consent – where processing is based on consent. To exercise any of these rights, please contact us.
10. Children’s Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children. If you believe a child has provided us with Personal Information, please contact us so we can delete it promptly.
11. Legal Compliance
We may disclose your Personal Information if required to do so by law, regulation, or legal process (such as a subpoena).
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page. You are encouraged to review this Privacy Policy periodically. Changes take effect as soon as they are posted.
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If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at violins@studioviolins.co.uk
violins@studioviolins.co.uk
07976 803533